Vitable Health - For Members: Your Primary Care Solution

With Vitable's Primary Care, we’ve been able to provide our employees and 1099 contractors with access to high-quality, affordable care. The flexibility of the plan, including the ability to add dependents at no additional cost, made it a competitive advantage as we work to attract and retain top talent.

We looked at a few ICHRA providers, and the pricing was pretty comparable. But what really made Vitable stand out was Vitable’s Primary Care product. Many of our caregivers wouldn’t use traditional insurance even if we offered it. So having something we could give them that they’d actually use—that was a big deal.

As a small business owner, offering quality health benefits was critical to staying competitive in hiring and retention. Vitable stood out for its affordability, and it offered trust and credibility over traditional brokers. It’s been one of the smartest investments we've made for our employees and our business.

Vitable’s VPC + ICHRA solution is truly the gold standard in virtual care. This seamless integration makes it feel like a group plan, but with the added advantage of personal choice. For a startup like ours, it’s the ideal solution—it supports both our mission and helps us attract top talent.

Vitable was such a great thing to bring to the table. Because of Vitable, we can finally put that we have comprehensive health benefits that employees will love. Which made a huge difference in hiring and retention.

Vitable has allowed us to provide affordable care to our employees, which helped us to recruit more caregivers. Being able to go out and tell recruits they'll have health coverage really catches their interest.

To be able to offer that type of service. It's worth its weight in gold. I really appreciate our partnership and the benefit you are to the school. I really do want this company to grow and be around for a long time. The quality of healthcare is far surpassing any other healthcare you might want.

I always avoided going to see a doctor because I didn't have the money or time. But getting Vitable has really helped me to put my health first. Thank you!

The Vitable team is incredibly friendly, communicative, and supportive. The entire staff is very reliable. I've never had a situation where there was an issue I couldn't resolve.

Getting started is easy!

Your employer partnered with Vitable to bring you real healthcare, at no cost to you. Download the Vitable app to activate your account, explore your benefits, and schedule care anytime.

01

Activate your account

Check your email for an invite from Vitable to accept your free Primary Care membership.

02

Download the Vitable app (iOS & Android)

Use the link in your email to download the Vitable app to your preferred mobile device.

03

Create your account

Follow the prompts in the app to fill out your personal information, set your preferences, and start using your benefits.

What’s Included in your Primary Care membership

As a Vitable member, you get access to a full range of services designed to support your everyday health—at home, at work, or on the go.

Built-In Primary Care & Prescriptions

Built-in Primary Care

Mental Health, Covered

Care That Supports Women’s Health

Essential Labs & Testing

Whether you need a physical, require mental health support, or have other health concerns, get the right type of care on your own schedule. Vitable providers will come to your living room, virtually.

Support your team’s mental wellbeing with care that’s built in. Vitable’s Primary Care includes access to mental health coaching, licensed therapy, and more. Our programs are designed to boost productivity, reduce burnout, and help employees feel their best, in and out of work.

When women are healthy, families, communities, and workplaces thrive. From reproductive care to hormonal support, Vitable helps women navigate care that’s often overlooked or hard to access. It’s personalized, discreet, and built into the care your team already receives.

Vitable’s Primary Care includes access to routine labs and diagnostic testing, helping employees catch issues early, manage ongoing conditions, and stay on top of their health. It’s proactive care that empowers your team to take action, without paying for a doctor’s visit, deductible, or lab fees.

Schedule & manage appointments

Easily schedule and manage your virtual or in-home visits right in the app.

Chat with your care team

Have a question or need a follow-up? Use secure messaging in the app to connect with your primary care provider.

Refill prescriptions

Request prescription refills quickly and easily. Your care team will handle everything and send updates when your medication is ready.

Add & manage dependents

Cover your family with the same great care. Add and manage eligible dependents through your profile in the app. Setup is quick and easy!

Mental health support

Access mental health services straight from the app. Schedule sessions, track your mood, and get the support you need in just a few taps.

Frequently Asked Questions

Is Vitable's Direct Primary Care the same as insurance?

Children ages 18 months to 26 are eligible. Disabled children over 26 may also qualify. Spouses are eligible, and domestic partners may qualify if in a legal civil union or registered partnership, depending on state laws.

I have an insurance plan. Will Vitable's Primary Care Membership interfere with my coverage?

Not at all. Vitable is not insurance—we’re a direct healthcare membership fully paid for by your employer. You can still use your insurance for services outside our scope.

Are Vitable Primary Care memberships accessible to all age groups?

We provide care for members ages 18 months to 64 years. Members 65+ can still sign up to cover eligible dependents, and our care team can help explore options for those outside our age range.

Can I use my Vitable membership for urgent or emergency care?

Vitable is not designed for emergency situations. If you’re experiencing a medical emergency, call 9-1-1 or go to the nearest emergency room immediately.

Will I receive an ID card or member number?

You won’t need a traditional ID card. Your Vitable pharmacy card is available in the app and is all you need to pick up prescriptions at participating pharmacies.